From 8 to 10 November 2024, Solware Auto had the pleasure of taking part in the 2024 edition of the Expomecanica trade fair in Porto, a major event in the automotive after-sales sector. It was an opportunity for us to highlight our partnership with the Motrio network and to present our winmotor management solution to Portuguese professionals.
We are pleased to announce the implementation of a new support request portal for our clients.
This new system is part of our ongoing commitment to improving our customer support service. This more modern tool has been designed with the objective of simplifying processes and improving the user experience, facilitating access to support and enhancing efficiency.
Why this change?
This space has been designed with the objective of simplifying our clients’ interactions with our technical support. We have incorporated their feedback into the new portal, which allows clients to manage their requests more easily and save valuable time.
The new portal offers our clients a number of benefits, including:
If you haven’t already, we invite all our clients to explore this new portal and take advantage of its many benefits.
Thank you for your trust,
The Solware Auto Team
We’re delighted to announce that our Performance service is evolving!
As a reminder, the objective of the performance service is to process the data in your software in order to implement personalised and targeted marketing actions to develop your business as effectively as possible.
Discover SMS campaigns on demand:
This new feature will allow you to communicate effectively with your customers on a one-off basis, whether for open days, inaugurations, promotions or any other occasion.
With Performance, you can create and send personalised SMS campaigns directly from the application.
The benefits are many:
The little extra: 2 people are 100% dedicated to monitoring your use of the service.
We hope these new features will help you strengthen your relationship with your customers.
Not yet a customer? Don’t hesitate to contact Nouna BELAIDOUNI, the Performance department coordinator.
On 25 July 2024 at 1pm, around forty garage customers registered to follow the webinar organized by the Solware Auto teams on the subject of cybersecurity.
Cyber risk continues to grow and is an increasing threat to businesses of all sizes. Whereas a decade ago attacks were aimed at large companies, today they are spreading to smaller targets and are widely affecting SMEs and VSEs throughout the world.
The Azevedo garage, a member of the Précisium network for 18 years in Dadonville, is a multi-brand automotive repair shop led by Pascal Azevedo and his wife since 1996. Currently, the company has 7 employees, including their son, Grégory Azevedo, who handles the sale of new and used vehicles as well as marketing.
Solware Auto’s teams participated in the Equip’Auto trade show, which is the key event for repair and after-sales experts, and were present at the first-ever event in Lyon, competing under the Rugby World Cup’s banner.
In our ever-changing world of aftermarket services, digitalization of workshops has emerged as a crucial factor to maintain competitiveness and deliver quality services. We are excited to announce the launch of winmotor next version 3.1, which further bolsters our steadfast dedication to innovation. This updated version comes with several new features and improvements that will enable more efficient management of daily operations.
We are pleased to announce that winmotor next, Solware Auto’s next-generation management and invoicing software, deployed for several years in MRA networks (Automobile Repair Mechanics) has been certified by Stellantis business teams, in particular with the Service Box V14 interface.
Last October, the winmotor next webinars to Motrio network’s workshops started again.
All good car repair professionals advise their customers verbally or, better still, record in writing on their invoices or quotation to be provided (technical inspection, worn tires, air conditioning, anti-pollution control, etc.).
Only a few of them actually do it!
